Return policy

Return and Refund Policy

Cancellation Policy:

  • In case of an order cancellation, please do so before it is shipped. Once the product is shipped, it cannot be cancelled using the website.

Return Policy:

  • Returns and exchanges are only applicable to select products.
  • Detailed return eligibility and conditions are provided on the respective product pages.
  • For most products, the standard return window is 3 days.
  • The return policy for any product is subject to change without prior notice.
  • If pickup service is not available at your location, you would have to self-ship the product to their office address.
  • Return/Exchange charges may apply on a case-to-case basis.

Note For Return:

  • Items should be unused and unwashed for hygiene reasons.
  • The product should have the original packaging and tags in place; items without the original tags will not be accepted.
  • Customized products cannot be returned or exchanged.
  • Return/Exchange requests that are not raised within the return period (refer to product page) will not be accepted.